Gomla’s B2B safeguards help you trade with confidence. We combine secure payments, quality standards, and clear dispute processes.
Payments can be held in escrow until you confirm receipt and satisfaction. Dispute windows allow you to raise issues within a defined period after delivery. Funds are released to the supplier only after the window closes or the dispute is resolved in the supplier’s favor.
Sellers are required to provide accurate product descriptions and evidence (e.g. certificates, images) where relevant. You can request inspection or samples before large orders. Disputes based on quality must include clear evidence (photos, reports) and fall within the agreed dispute window.
Late shipment and damage in transit are covered under our protection policy. Report late delivery or damaged goods within the specified period after delivery. Documentation (tracking, photos) will be required to process claims. Compensation or refund may be offered according to our terms.
Verified seller badges and identity checks are coming soon. We are working to display verification status so you can evaluate suppliers with more confidence.
